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Shipping Policy

Welcome to A2Z Logistics! Below, you'll find detailed information about our shipping procedures, ensuring a seamless experience when you shop for Samsung, Xiaomi, iPhone mobiles, and accessories with us in the Netherlands.

1. Order Processing

All orders placed on our website are processed within 1-2 business days, excluding weekends and public holidays. Once your order is confirmed, you will receive an email notification with the details of your purchase.

2. Shipping Methods

We offer a range of shipping options to suit your needs:
  • Standard Shipping: Estimated delivery within 3-5 business days.
  • Express Shipping: Expedited delivery within 1-2 business days.
Please note that the delivery times are approximate and may be subject to unforeseen circumstances, such as weather conditions or postal service disruptions.

3. Shipping Costs

Shipping costs are calculated based on the weight of your order and the chosen shipping method. You can view the shipping fees during the checkout process before completing your purchase.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment.

5. Shipping Restrictions

We currently ship only within the Netherlands. Unfortunately, we do not offer international shipping at this time.

6. Delivery Address

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses due to customer error.

7. In-Store Pickup

At this time, we do not offer in-store pickup options. All orders will be delivered to the provided shipping address.

8. Shipping Partners

We work with reliable shipping partners to ensure the safe and timely delivery of your orders. In the event of any delivery issues, our customer service team will be available to assist you.

9. Delayed Shipments

While we strive to meet our estimated delivery times, there may be instances of delayed shipments due to factors beyond our control. We appreciate your understanding and patience in such cases.
For any additional questions or concerns regarding our shipping policies, please don't hesitate to contact our customer service team at customer@rmebile.eu
Thank you for choosing A2Z Logistics. We look forward to providing you with a seamless and enjoyable shopping experience!
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